support and

maintenance

At PLANETwebfoot part of how we measure our success is how well we support our clients. We strive to offer you the best support in the social networking industry. Our applications are developed with security and performance in mind, to ensure 99.5% up-time and run efficiently, even through spikes in usage.

Packages

Standard

Our standard package is usually suggested for any custom social networking website that has been recently deployed.

Level: High Priority
8-6 Mon through Friday
Support Available: 8 hours
Maintenance: 4 hours
Phone Consultation: 1 hour
$500/ month

Enterprise

Our enterprise package is for intermediate usage (<10000 users) and involves more dedicated support time.

Level: High Priority
8-6 Mon through Friday
Support Hours: Unlimited
Maintenance: 8 hours
Phone Consultation: 4 hours
$1000/ month

Premium

Our premium support package is for maximum usage (>10000 users) and involves dedicated support.

Level: Dedicated
Available 24/7
Support Hours: Unlimited
Maintenance: 40 hours
Phone Consultation: 8 hours
$5000/ month